10. Frequently Asked Question

10. Frequently Asked Question

1. Can I still use the themes/plugins once my support expired?

Yes, you still can keep and use the themes & plugins that you already downloaded during your support. However, you will no longer have access to file downloads, updates, or support.

2. I just joined, can I refund or upgrade?

Yes, you may exchange the themes within 30 days of the purchase. To exchange the themes: simply send us an email (include your user ID and theme change).

3. Does the supporting package auto-renew?

No, the payment only processes once and it doesn’t auto-charge or renews. To renew the supporting package, you have to re-purchase another year.

4. I don’t have Paypal.

You do not need a Paypal account to check out (all major credit cards are accepted). If your credit card does not work, please contact us (URL). We do have

other payment options.

5. Can I use the themes from this WordPress theme club on multiple sites?

Yes! You can download themes unlimited times and you can install them on an unlimited number of domains.

6. Can I use your themes for my clients?

Yes! You can use anything that you download from our site for making websites for your clients

7. What’s the “demo installer”?

The demo installer is a very helpful tool for you to make your website exactly like our Demo. The demo installer is available for every theme that you can find on our site.

8. Is it possible to buy a single WordPress plugin?

The purchase of our WordPress plugins is possible. In this case, the price for each plugin is attached per plugin.

9. What payment methods do you support?

We accept PayPal and all major Credit Cards. However, you can contact us if you would like to pay via Bank Transfer or others

10. What is your refund policy?

Your satisfaction is guaranteed or your money will be refunded! We honor all refund requests within 7 days. If you are not happy with our WordPress theme, then it’s our fault, so please contact us to get your refund.

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